Product Recall Courier

This page is used to create a new Product Recall Courier.

A Product Recall Courier is used to set up product recall functionality for a case.

How to Create and Edit a Product Recall Courier

From the Configuration > Product Recall Courier List in the Back Office (BO), a list of all product recall courier can be accessed.

To create a new one, select the Product Recall Courier . Create option located in the RELATED TASKS section on the right side of the screen.

The following screen will be displayed.

• Email: A mandatory text field for entering the email address of the courier.

• Active: A checkbox to activate or deactivate the courier.

The following steps should be followed to edit a product recall courier:

• Configuration - Product Recall Courier List

• Select a row and press Product Recall Courier . View

• Click on Product Recall Courier Edit

Additional Considerations