Case System Derived

This page is used to create a new Case System Derived.

How to Create and Edit a Case System Derive

From the Configuration > Case System Derived List in the Back Office (BO), a list of all case system derived can be accessed.

To create a new one, select the Case System Derived . Create option located in the RELATED TASKS section on the right side of the screen.

The following screen will be displayed.

• Name: A required field for the descriptive name of the case system derived.

• Email: A required email

• Email Description: Description of the email entered

The following steps should be followed to edit a case system derived:

• Configuration - Case System Derived List

• Select a row and press Case System Derived . View

• Click on Case System Derived Edit

Additional Considerations