Pay it Forward

The "Pay It Forward" activity facilitates a community gift exchange. In this model, when a participant buys a gift for another member, they then receive a gift from someone else in the community.

How to Create and Edit a Pay it Forward Activity

To create a new one, you must have selected the pay it forward activity type. The following screen will appear:

• Status: A read-only field that displays the current configuration state of the activity. The default value is "Configuration pending".

1. Generic Activity Information

This section appears when "Generic" is selected as the Activity Type and contains the basic identification details.

• Name: A text input field for the activity's name.

• Code: A text input field for a unique identifier code for the activity.

• Description: A text input field for a detailed description of the activity's purpose.

2. Visibility Period

This section defines the date and time range during which the activity will be active or visible.

• Visible From: The start date and time for the activity's visibility.

• To: The end date and time for the activity's visibility.

• Time zone: A dropdown menu to select the time zone that applies to the visibility start and end times.

• Message: A text input field for the main content or message that will be displayed as part of the activity.

3. Gift Item

This section defines the details of the item to be gifted.

• Code: A text input field for a unique identifier code for the gift.

• Description: A text description of the gift item.

• Item return base: A field to define the base value or reference code for item returns.

• Amount: A number input field for the monetary value of the gift item.

• Currency: A dropdown menu to select the currency for the item's amount.

• Tax: The applicable tax rate for the item, expressed as a percentage.

For activities configured with multiple countries, the 'IN' operator for applicability rules will be unavailable. It is necessary to review all applicability rules after saving the configuration.

• Country: A list of countries where the activity configuration will be applied.

• Brand Families: A list of brand families for which this template is valid.

• Touchpoints: A list of touchpoints to which this configuration applies.

To Edit a Pay it Forward activity, follow these simple steps:

1. Select the activity you want to edit.

2. Click "View activity."

3. On the activity details page, click ‘Edit activity’.