Get case status

Description

This service retrieves the list of active case statuses configured in the system. It indicates which statuses are valid for starting a case and which represent a final (closed) state in the workflow.

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Request

Restrictions

• Authentication: Requires an authenticated user (successful party/consumer login).

Endpoint

GET https://<server-url>/api/v4/cases/status

Parameters

Parameter	Location	Description
touchpoint	Query / Header	The identifier for the touchpoint. Use Thalamus-Touchpoint for the header.
token	Query / Header	The authentication token for the API session. Use Thalamus-Token for the header.

Full URL Example

https://<server-url>/api/v4/cases/status?touchpoint=test&token=...

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Response

✅ Successful Response: 200 OK

Returns a JSON object containing an array of caseStatuses.

Field	Type	Description
statusName	String	The display name of the status.
initial	Boolean	If true, this status can be used when creating a new case.
finalState	Boolean	If true, this status represents a completed or closed state.

Example Response Body:

{
    "caseStatuses": [
        {
            "statusName": "Open",
            "initial": true,
            "finalState": false
        },
        {
            "statusName": "In progress",
            "initial": false,
            "finalState": false
        },
        {
            "statusName": "Closed",
            "initial": false,
            "finalState": true
        }
    ]
}